Privacy Policy

At Social Monkey Memories (memory.socialmonkey.club), we understand that your event photos and videos are deeply personal. This Privacy Policy is designed to clearly explain how we collect, process, and protect your data so your memories remain safe and private.

When you log in or interact with the platform, we collect your authentication details (such as email address or social login profile) to verify your identity and manage secure gallery access.

We collect the photos, videos, and associated metadata (such as timestamps or device information) that you upload to event galleries to categorize and display them efficiently.

To power our 'People Search' functionality, our systems process images to detect and map faces. This allows users to quickly find all photos containing a specific person within an event.

We automatically collect standard usage data, such as IP addresses, browser types, and engagement metrics, to help us optimize the platform's performance and continuously improve your experience.

Your data is primarily used to provide core platform features: securely hosting media, authenticating access to specific event galleries, and enabling rapid facial search capabilities.

We analyze aggregated, anonymized usage trends to resolve technical issues, improve page load speeds, and develop new features that enhance the memory-sharing experience.

We may use your contact information to send you critical updates regarding your account, alert you of newly added photos to your subscribed events, or notify you of changes to our platform policies.

Photos and videos you upload are visible to other authorized attendees and the administrators/organizers of that specific event gallery.

We partner with trusted benchmark infrastructure providers (such as Amazon Web Services for cloud storage) to host our platform. These providers are strictly bound by confidentiality agreements.

We deeply respect your privacy. We do not—and will not—sell, rent, or trade your personal data, photos, or facial analysis data to third-party marketers or data brokers.

Our facial recognition technology is sandboxed to individual events. We do not build cross-event biometric profiles or track your identity across the broader internet.

If you wish to be excluded from facial search results or have your detected face mappings removed from an event, you can contact our privacy team to initiate a prompt removal request.

We employ industry-standard encryption, secure authentication flows, and strict access controls to relentlessly prevent unauthorized access to your media and personal data.

We retain event galleries and associated data for as long as the event organizer maintains an active subscription or agreement. You may request the deletion of your account and associated personal data at any time.

You always have the right to access the personal data we hold about you, request corrections, or demand the deletion of your account and privately uploaded media.

To exercise your privacy rights, request media removal, or ask questions about our data practices, please email us directly at info@socialmonkey.club.