Terms of Service

By accessing and using the memory.socialmonkey.club platform, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please refrain from using our event memory sharing platform.

Social Monkey Memories is a dedicated platform designed to help you view, upload, organize, and relive photos and videos from events you have attended.

You retain any copyright or other ownership rights you hold in photos and videos you upload. By uploading content, you grant Social Monkey a non-exclusive, royalty-free, worldwide license to store, host, reproduce as technically necessary, process, display, and make the content available to users who are authorized to access the relevant event gallery, including through viewing and downloading features. We may use service providers to perform these activities on our behalf. This license is limited to operating, securing, and improving the service and continues only for as long as reasonably needed for those purposes or to meet legal obligations, subject to applicable law and our Privacy Policy.

You are responsible for the media you upload and must have the rights, permissions, and lawful basis needed to upload it and authorize its use under these Terms. You must not upload content that is unlawful, threatening, harassing, discriminatory, or infringes another person's intellectual property, privacy, publicity, or other rights. Social Monkey does not guarantee that every upload is reviewed before it appears. We may restrict access to, remove, or preserve content where reasonably necessary to investigate a report, enforce these Terms, protect users, or comply with law.

Before uploading or sharing media containing identifiable people, you must consider applicable law, event rules, and any permissions required for that use. Attendance at an event or appearance in a photograph does not automatically mean a person has agreed to every use, public posting, or commercial redistribution of their image. Organizers and photographers are responsible for obtaining any permissions they are required to obtain for content they provide. Social Monkey may request information about permissions or restrict content while a concern is reviewed.

Our platform utilizes advanced facial recognition technology to enable the 'People Search' feature, allowing attendees to effortlessly find photos of themselves from an event.

Face-related information is used to support event-gallery organization and return likely matching photos for the event-specific People Search feature. We do not sell face-related information or use it for cross-promotional tracking. Results may be incomplete or inaccurate, and users should not rely on face matching as proof of a person's identity. Please review the Privacy Policy for more information about face-related processing and removal requests.

If you have authorized access to an event gallery, Social Monkey permits you to view and download available photos or videos for your own personal, non-commercial use, subject to gallery-specific restrictions and the rights of the content owner. A download does not transfer copyright ownership or give you unrestricted rights to use the content. You may share a photo for ordinary personal purposes only where doing so respects the rights and privacy of people depicted, the content owner's rights, and any applicable gallery restrictions.

You may not:

- Scrape, automate, extract, or mass-download content except through a download feature expressly provided by Social Monkey or with our written authorization.

- Sell, license, commercially exploit, or use gallery content in advertising or promotion without permission from the relevant rights holders and any other permissions required by law.

- Repost or distribute content in a way that infringes copyright, violates another person's privacy, or breaches event-specific restrictions.

- Remove or alter copyright notices or falsely claim another person's content as your own.

- Bypass access controls, share restricted gallery credentials, or access private event galleries without valid permission.

- Use downloaded content to harass, identify, profile, threaten, or otherwise harm people depicted in the media.

We may apply reasonable download limits or temporarily restrict downloads to protect the service, content owners, and users from abuse, unauthorized extraction, or excessive traffic.

Photos and videos remain subject to the rights of their respective copyright owners. Accessing, viewing, or downloading media does not transfer copyright or grant a license beyond the limited personal use described in these Terms. If you want to use media beyond that permission, you must obtain permission from the relevant rights holder and any other permission required by law.

If you believe content infringes your rights, violates your privacy, or should not appear in a gallery, contact info@socialmonkey.club. Please provide the event or gallery details, identify the relevant image or video, explain the concern, and provide information reasonably needed to assess the request. We may ask for additional information, temporarily restrict access while reviewing a report, remove content, or take other appropriate action. Submitting a report does not guarantee removal.

Access to galleries, People Search, downloads, or upload features may require authentication, an invitation, or other event-specific permission. You must provide accurate account information and keep your sign-in credentials secure. Notify us promptly if you believe your account has been accessed without permission. You must not use another person's account or attempt to access a gallery without authorization.

Social Monkey and the relevant event organizer may suspend or revoke access to a gallery or the platform where reasonably necessary because of a breach of these Terms, a security risk, an event organizer's access rules, a legal requirement, or a credible safety or privacy concern. Where appropriate, we may provide an explanation, subject to security, privacy, and legal constraints.

While we strive for high availability and robust performance, the platform is provided on an 'as is' and 'as available' basis. We do not guarantee uninterrupted access and are not liable for data loss or temporary downtime.

Users and content providers are responsible for ensuring they have the rights and permissions needed for content they upload or share. Social Monkey does not pre-screen every item of user-generated content, but may review reports and take action as described in these Terms. Nothing in these Terms excludes liability or obligations that cannot lawfully be excluded under applicable law.

We may update these Terms when the service, our practices, or applicable requirements change. We will update the date or version information where the product supports it. Where a change materially affects users, we will take reasonable steps to provide notice. Your continued use after updated Terms take effect indicates acceptance to the extent permitted by applicable law. If you do not agree, stop using the service.

If you have questions about these Terms, need to report inappropriate content, or wish to raise a copyright or privacy concern, contact info@socialmonkey.club. Please include enough information for us to understand and review your request.